Today Blackmagic has announced the recall of all Blackmagic PYXIS 12K cameras that were manufactured before serial number 14221337, for a free Revision B sensor board upgrade. We have found that on approximately 10% of cameras, there can be image artifacts when pushing some of the camera settings. There's no rush, as we will keep this offer running for 3 years so everyone has time to arrange this upgrade when it is convenient for them.
Resellers are welcome to contact us directly or share this information with their customers. The recall process is initiated by contacting our support team at:
support-emea@blackmagicdesign.com
Kind regards
Blackmagic Design EMEA